Help Center

Find answers, tutorials, and troubleshooting help for Ultimate Planner.

Open My Bookshelf, then start a new planner from the Planner Library. Pick a planner that matches how you like to plan, then walk through setup (dates, layouts, and sections). You can refine structure later with Edit Planner from the planner’s menu on the bookshelf.

Open the main menu and go to My Calendars. Connect Apple Calendar or Google Calendar and allow access when the system asks. Events from calendars that exist on your device can then show inside supported planner layouts. See Calendar & Sync in the FAQ for troubleshooting if nothing appears.

From the My Bookshelf, tap the three-dot menu on your planner, and select Edit Planner. This will open the customization setup, where you can modify layouts, sections, and structure just like when you first created the planner.

You have multiple options to navigate through your planner:

  1. Use the Calendar icon to open a quick jump menu. From there, you can navigate to current day, week, month, quarter, or year.
  2. Use swipe gestures to navigate between previous or next pages.
  3. Use the Links on the page to navigate to other pages, sections, or dates.

Note: When you are in navigation mode, you can navigate with single short taps on links.

If you are in drawing mode, you can navigate with long taps on links or switch to navigation mode by tapping the hand icon.

Shortcut: on mobile, press and hold a link to open it without leaving drawing mode; on web, hold the Space bar to temporarily switch to navigation mode — release to keep drawing with the same tool.

If you are in drawing mode (pen icon selected in the toolbar), you can write with your stylus or pencil. You can also select text mode ("T" icon) to add a text element, type text, apply styling and then move/rotate/resize it as needed.

If you are in navigation mode (hand icon selected in the toolbar), you can type in any input field of the planner page without switching to drawing mode.

In drawing mode (pen icon selected in the toolbar), use the toolbar to add images or open the sticker library. Drag stickers onto the page, then select them to move, resize, or rotate. Some stickers expose colors or text options when selected. For more detail, see How do I use stickers in Ultimate Planner? under Writing & Editing in the FAQ.

Sign in with the same account on iPhone, iPad, Android, or web. Your planners sync through your account after each device finishes syncing. You can work offline; changes upload when you’re back online. For sync details and backups, open Sync, Storage & Devices in the FAQ.

Planner Setup

Layouts, customization, and changing your planner after creation.

You can create unlimited planners, sections, and pages. Ultimate Planner is designed as an infinite digital planner, so your system can grow with your routines, projects, and long-term goals.

After installing the app, you can create your first planner by choosing a planner from the planner library. Each planner provides a starting structure that you can customize by adding pages, sections, and entries as your planning system evolves.

Yes. Ultimate Planner allows you to customize layouts, sections, and pages so your planner fits your workflow and preferences.

Yes. You can update your planner layout at any time without creating a new planner. To do this, go to the My Bookshelf section, tap the three-dot menu on your planner, and select Edit Planner. This will open the customization setup, where you can modify layouts, sections, and structure just like when you first created the planner.

Your entries are not deleted when you change a layout. However, entries are tied to both a date and the layout they were created in, so they may not be visible after switching to a different layout. If you switch back to the original layout, your entries will appear again.

Yes. Unlike traditional or PDF planners, Ultimate Planner does not require you to create a new planner each year. You can continue using and expanding the same planner over time.

Calendar & Sync

Calendar integration, events, and visibility in the planner.

Yes. Ultimate Planner integrates with Apple Calendar and Google Calendar, allowing your events to appear directly inside your planner.

Yes. You can connect Google Calendar on both iOS and Android devices to view your events within your planner.

Your calendar events appear right on your planner pages. How you connect depends on where you use the planner.

In the iPhone, iPad or Android app

The app shows the calendars that are already on your device — iCloud, Google, Outlook or any other account you added to your phone. We never ask for your calendar passwords.

  1. Open the menu and tap My Calendars.
  2. Tap Continue and allow calendar access when your device asks.
  3. Switch on the calendars you want to see. They appear in all your planners; you can also turn them on or off inside each planner.

Don't see a calendar? Add its account to your device first:

  • iPhone / iPad: Settings → Apps → Calendar → Calendar Accounts → Add Account.
  • Android: add the Google account in your phone's Settings → Accounts, and make sure calendar sync is on.

Changed your mind? You can turn off calendar access at any time in your device settings.

On the web: Google Calendar

  1. Go to My Calendars and click Connect Google Calendar.
  2. Sign in with Google and allow access to your calendar.
  3. Choose which calendars to show.

On the web: Apple (iCloud) Calendar

Apple calendars connect with an app-specific password — see How do I connect Apple (iCloud) Calendar on the web? below.

In the iPhone and iPad app there is nothing to connect — the app shows the calendars already on your device. The steps below are for the web version.

Apple doesn't let other websites sign in with your regular Apple Account password. Instead, you create a separate app-specific password just for Ultimate Planner. It takes about two minutes, and you can revoke it at any time without changing your main password.

Before you start: your Apple Account must have two-factor authentication turned on. Most accounts already do.

Step 1. Create the app-specific password

  1. On any computer or phone, go to account.apple.com and sign in. If the browser offers Face ID, Touch ID or a passkey and it doesn't work, choose to sign in with a different Apple Account and type your email and password instead.
  2. Open Sign-In and Security, then App-Specific Passwords.
  3. Click Generate an app-specific password (or the + button).
  4. Give it a name you'll recognize, such as Ultimate Planner, and click Create. You may be asked for your Apple Account password.
  5. Copy the password. It looks like abcd-efgh-ijkl-mnop. Apple shows it only once — you don't need to save it; if you lose it, just create a new one.

Step 2. Connect in Ultimate Planner

  1. Go to My Calendars and find the Apple Calendar card.
  2. In Apple ID, enter the main email address of your Apple Account — the one you sign in to Apple with (you can check it at account.apple.com). Don't use an alias.
  3. In App-specific password, paste the password you just created, dashes included. This is not your regular Apple password.
  4. Click Connect Apple Calendar and choose which calendars to show. New and changed events can take a few minutes to appear.

Disconnect or revoke access

  • To stop showing a calendar account, click Disconnect on its card in My Calendars.
  • To cut off Apple access completely, revoke the password at account.apple.com → Sign-In and Security → App-Specific Passwords.

Troubleshooting

  • “Apple app-specific password expired”, or it worked before and stopped — you changed or reset your Apple Account password, and Apple automatically revoked all app-specific passwords. Create a new one and connect again.
  • The connection fails right away — check three things: you pasted the app-specific password (not your regular Apple password), the email is your main Apple Account email (not an alias), and two-factor authentication is on.
  • Still failing — click Disconnect, revoke the old password at account.apple.com, create a new one and connect again. If you use a VPN, try without it.
  • I can't find App-Specific Passwords — turn on two-factor authentication first. Work and school accounts managed by an organization can't create app-specific passwords; use a personal Apple Account.
  • A calendar is missing — make sure it's stored in iCloud (you'll see it at iCloud.com → Calendar). In the app, also check that the account is added to your device with calendar sync on. On the web, click Refresh in My Calendars.
  • I can't edit some events — the calendar is read-only, for example one shared with you as view-only.
  • “Google access expired” — click Connect Google Calendar again to renew access.

What doesn't sync on the web

Apple's web connection only reaches calendars stored in iCloud. These won't appear: calendars kept “On My iPhone”, subscribed calendars (holidays, sports schedules), Birthdays and Reminders. Google calendars that you only view in Apple Calendar should be connected through Connect Google Calendar instead.

Is this safe?

An app-specific password can't be used to sign in to your Apple Account, change its settings or make purchases. Ultimate Planner uses it only to read and update your calendars, and you can revoke it at any time at account.apple.com.

In the app: Add the account to your device, then switch its calendars on in My Calendars.

iPhone / iPad: Open Settings → Apps → Calendar → Calendar Accounts → Add Account. Choose Google, Microsoft Exchange, Outlook.com or iCloud (a second Apple Account can be added here too) and turn on Calendars.

Android: Open Settings → Accounts → Add account → choose the account type, and make sure calendar sync is on.

On the web: You can connect one Google account and one Apple account at a time. To see a work calendar, share it with the account you've connected — shared calendars appear in its list.

  1. Open Settings → Apps → Calendar → Calendar Accounts → Add Account.
  2. Choose Google or Outlook.com (for work Microsoft 365 accounts, choose Microsoft Exchange) and sign in.
  3. Make sure Calendars is turned on.
  4. Open My Calendars in Ultimate Planner and switch on the new calendars.

Don't see a shared Google calendar? Turn it on at calendar.google.com/calendar/syncselect — Google sends only selected calendars to iPhone.

Using the Outlook app on iPhone? It keeps its calendar to itself and doesn't share it with other apps — add the account in Settings as described above.

Ultimate Planner sees the calendars your phone's calendar system knows about. Outlook calendars get there in one of two ways:

  • With the Microsoft Outlook app: open Outlook → Settings → tap your account → turn on Sync calendars and allow calendar access.
  • Samsung phones: open Samsung Calendar → ☰ → Manage calendars → + → Exchange, or Settings → Accounts and backup → Manage accounts → Add account.
  • Other Android phones: Settings → Passwords & accounts (the name varies) → Add account → Exchange, and make sure calendar sync is on.

Then open My Calendars and switch the Outlook calendars on. The Google Calendar app can't add Outlook accounts by itself.

In the app: Yes. Add every account to your device (see the questions above) and all their calendars appear in My Calendars. You choose which ones to show — in all planners or in a specific planner.

On the web: One of each for now. Connecting a different Google or Apple account replaces the current one. Tip: share calendars from your other accounts with the connected one.

Check these in order:

  1. Is it switched on? In My Calendars, and in the planner's own calendar settings — a calendar can be on globally but off in one planner.
  2. Does the app have full access?
    • iPhone / iPad: Settings → Privacy & Security → Calendars → Ultimate Planner → Full Access.
    • Android: Allow the Calendar permission for Ultimate Planner in your phone's Settings.
  3. Is the account on your device? In the app we show only calendars your phone's Calendar app can see. Quick check: if it's not in Apple Calendar or Google Calendar, it won't be here either.
  4. Is it a local calendar? Calendars “On My iPhone” or “Phone” live only on that one device. They show up there, but not on your other devices or on the web. To see it everywhere, move its events to an iCloud or Google calendar.
  5. Is it syncing to your phone?
    • iPhone / iPad: Shared Google calendars must be ticked at calendar.google.com/calendar/syncselect. Save and wait a few minutes.
    • Android: In Google Calendar, open Settings → General and turn on Share Google Calendar data with other apps. Then open Settings → the calendar → turn on Sync.
  6. Is it stored in iCloud or Google? On the web, only calendars stored in iCloud or Google appear. Subscribed calendars, Birthdays and “On My iPhone” calendars don't. Click Refresh after adding a calendar.

Using iCloud on an Android phone? Android can't sync iCloud calendars — connect Apple Calendar on the web instead.

Old events missing on iPhone? Set Settings → Apps → Calendar → Sync to All Events.

That calendar is read-only. Ultimate Planner doesn't offer read-only calendars when you create an event, and doesn't let you edit or move their events.

Calendars are usually read-only when they are:

  • holidays, birthdays or other subscribed calendars;
  • shared with you as view-only — in Google, ask the owner for Make changes to events; in iCloud, for Allow Editing;
  • managed by your company or school.

To add an event, choose one of your own calendars, such as Home or Work.

Ultimate Planner uses each calendar's own color, so change it where the calendar lives. The planner picks up the new color the next time it loads the events.

  • Apple Calendar on iPhone / iPad: open the Calendar app → Calendars → tap ⓘ next to the calendar → choose a color. For iCloud calendars you can also do it at iCloud.com, and the color syncs to all your Apple devices.
  • Google Calendar: on calendar.google.com, point to the calendar → ⋮ → choose a color. Android: In the Google Calendar app: Settings → the calendar → Color.
  • Outlook: next to the calendar, … → Color.

Good to know: Google calendar colors are personal and can differ between devices, so change them in Google Calendar itself. Colors you set for a single event in Google aren't used — the planner shows the calendar's color.

Yes. You can create calendar events directly in Ultimate Planner. In monthly, weekly, or daily layouts, tap the plus (+) icon on a date to open the event creation window.

Make sure you are in view mode (hand icon selected) to open links. If the stylus (pen) icon and drawing tools are visible, you are in editing mode, where links are not clickable.

You can enter event details such as title, time, repeat settings, and notes, and choose which calendar to add the event to (for example, Work or Personal). This gives you full control over where your events are saved while keeping everything visible inside your planner.

Sync, Storage & Devices

How sync works, offline use, backups, and switching devices.

Yes. Ultimate Planner is a cross-platform digital planner app available on iPhone, iPad, and Android. Your planners stay synced across devices so you can manage tasks, schedules, and habits anywhere.

Ultimate Planner syncs your data through your account. When you sign in on multiple devices, your planners automatically update across them after syncing.

Yes. Sync works across all supported platforms as long as you are signed into the same account.

Yes. You can use the app without an internet connection. Your data will sync automatically once you reconnect.

Your data is stored locally on your device and synced securely to the cloud when syncing is enabled, so it’s available across your devices.

Yes. When sync is enabled, your planner data is backed up in your account and can be accessed from other devices.

Simply sign in with your account on your new device. Your planners will sync and become available after syncing completes.

Writing & Editing

Handwriting, entries, stickers, undo, and editing.

Yes. Ultimate Planner supports Apple Pencil and compatible styluses, allowing you to write naturally on your planner pages just like on paper.

You can write directly on your planner pages using Apple Pencil or a compatible stylus, just like on paper. You can also tap on pages or sections to add entries such as tasks, notes, or plans. All entries can be edited, updated, or removed at any time.

Yes. You can edit or update your entries at any time. Standard undo and editing tools are available, depending on your device.

To add stickers, first enter editing mode by tapping the stylus (pen) icon at the top of the screen. Then tap the sticker icon in the toolbar to open the sticker library.

Tap and hold a sticker, then drag it onto your planner page. Once placed, you can move, resize, or rotate it by selecting it and using the controls that appear.

Some stickers can be customized. When a sticker is selected, you may see one or more colored squares below it that represent its colors. These may not look interactive, but tapping a colored square will open a color picker where you can choose a new color.

Some stickers also include options for entering text or adding effects like shading or padding. These options appear when the sticker is selected and may vary depending on the sticker.

Yes — you don't have to tap the hand icon every time:

  • On mobile: press and hold a link (a date, tab, or shortcut) while editing — it highlights and opens when you release.
  • On web: hold the Space bar — the planner temporarily switches to view mode while Space is held (links, panning, and page turns work), and returns to editing with the same tool the moment you release it. A quick tap of Space does nothing.

Links always work normally in view mode (hand icon selected).

Account & Access

Sign in, sync, and using Ultimate Planner across devices.

Yes. An account is required to sync your data across devices and keep your planners backed up.

Install the app on your new device and sign in using the same account. Your planners will sync automatically.

Comparisons

How Ultimate Planner compares to other tools.

Unlike PDF planners in GoodNotes or Notability, Ultimate Planner isn’t a static file. It’s a full digital planner app with calendar sync, unlimited pages, and customizable layouts built in. That means no importing PDFs, no starting over every year, and no patching together multiple tools — everything works in one place and stays in sync across your devices.

Use Cases

Who Ultimate Planner works well for.

Yes. Ultimate Planner is flexible and can be adapted for different use cases, including studying, work planning, habit tracking, and structured daily routines. The planner library includes a variety of planners designed for different needs, such as ADHD planning, daily planning, work and meetings, health and fitness, student and teacher planning, reading, and more, so you can start with a system that fits your workflow.

Billing

Subscriptions, receipts, and plan changes.

Yes. You can download the free version of Ultimate Planner and explore its core features before upgrading to unlock the full experience.

App: check the store (Apple/Google) purchase history. Web: check the email used at checkout and your payment provider portal. Contact Support with transaction id if something is missing.

Troubleshooting

Common issues and how to fix them.

Your entries are usually not lost but may not be visible yet. Make sure syncing has completed and try reopening the planner. Also check that you are viewing the same layout where the entries were created — entries are tied to both date and layout, so switching layouts can hide them. If needed, confirm you are signed into the correct account.

Make sure you have a stable internet connection and keep the app open while syncing completes. If syncing appears stuck, try restarting the app and opening your planner again.

Links may not be clickable while you are in editing mode. Editing mode is active when the stylus (pen) icon is selected, and the toolbar with tools like pen, highlighter, eraser, text, or stickers is visible.

To open links, switch to view mode by tapping the hand icon next to the stylus icon at the top of the screen, then try opening the link again.

If links still do not work, close and reopen the app, then try again.

Contact Support

Still need help?

If you cannot find the answer here, contact our support team and include the device you are using plus a short description of the issue.