Privacy Policy

Effective Date: July 3, 2026

Welcome to Ultimate Planner App (“Ultimate Planner,” “we,” “us,” “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website https://ultimate-planner.app/ and our mobile and web applications (together, the “Service”).

By using the Service, you agree to the practices described below. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

  • Account data: Email address and password when you create an account. Passwords are stored securely (hashed).
  • User content: Planner entries, tasks, notes, labels, calendar events you choose to connect, and other data you create or upload.
  • Communications: Information you provide when contacting support or sending feedback.
  • Billing: If you purchase a subscription, payment is processed by Apple (App Store), Google (Google Play), or our subscription provider. We do not store full payment card numbers.

1.2 Information Collected Automatically

  • Device & technical data: Device type, operating system, app version, browser type, IP address, language, and similar technical data.
  • Identifiers: App instance identifiers, device identifiers used for analytics and crash reporting, and (when you are signed in) account or user IDs linked to your use of the Service.
  • Usage data: Feature usage, screens viewed, session activity, timestamps, and diagnostic or performance logs.
  • Purchase & subscription data: Subscription status, product identifiers, transaction metadata, and renewal information processed through app stores and our subscription provider.
  • Marketing attribution data: Campaign source, medium, campaign name, and related parameters when you install or open the app from a marketing link.
  • Cookies & local storage: Used for session management, preferences, sync, and core functionality on web and in the app.

1.3 Device Permissions (Mobile App)

With your permission, the mobile app may access:

  • Calendar: To display, create, and edit events on planner pages. Calendar data is used to provide the feature; we do not sell calendar data.
  • Photo library: To let you add images to planner pages. We do not sell photo library data.

You can revoke these permissions at any time in your device settings.

2. How We Use Information

  • Provide, maintain, and improve the Service (including authentication, sync, and subscription access).
  • Operate your account, handle billing, and deliver customer support.
  • Analyze usage to improve performance, reliability, and user experience.
  • Measure marketing effectiveness and attribute installs or subscriptions to campaigns (including aggregated and privacy-preserving methods on iOS).
  • Monitor crashes, errors, and app stability.
  • Detect, prevent, and address security incidents and abuse.
  • Comply with legal obligations.

3. Analytics, Subscriptions & Third-Party Services

We use trusted service providers to operate the Service. They process data on our behalf and only as needed to provide their services. These include:

  • Supabase — authentication and backend infrastructure.
  • PowerSync — data synchronization.
  • RevenueCat — subscription management, purchase validation, and subscriber attributes (such as email and marketing attribution fields).
  • Google Firebase / Google Analytics — product analytics, app performance, and conversion measurement (including SKAdNetwork-related analytics on iOS).
  • Singular — marketing links, deeplinks, and install/campaign attribution.
  • Meta (Facebook) SDK — app event measurement for advertising optimization, including aggregated event measurement on iOS where applicable.
  • Sentry — crash reporting, error monitoring, and (for a subset of sessions) session replay to diagnose issues.
  • Apple App Store / Google Play — payment processing for in-app subscriptions.

Advertising & measurement: We may share limited device, usage, and purchase-related information with analytics and advertising partners to measure installs, app usage, and subscription conversions, and to improve our marketing. We do not sell your personal information. On iOS, we do not request App Tracking Transparency (ATT) permission to access your Identifier for Advertisers (IDFA); measurement relies on aggregated and privacy-preserving technologies such as SKAdNetwork and platform-provided aggregated measurement where available.

Each provider’s use of information is also governed by its own privacy policy. You can review their policies on their respective websites.

4. How We Share Information

We may share information as follows:

  • Service providers: Hosting, analytics, attribution, crash reporting, email delivery, payment processing, and subscription management, as described above.
  • Legal: To comply with law, regulation, legal process, or to protect rights, safety, or property.
  • Business transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to reasonable confidentiality protections.
  • Aggregated / de-identified: We may share insights that cannot reasonably identify you.

5. Data Security, Storage & Retention

  • Security: We use reasonable administrative, technical, and organizational measures (e.g., TLS encryption in transit, access controls).
  • Storage: Data may be stored in the United States and/or other locations where our providers operate.
  • Retention: We retain personal data while your account is active and as needed to provide the Service, resolve disputes, and meet legal obligations. You may request account deletion by contacting us.

6. International Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the U.S. or other countries. By using the Service, you consent to such transfers where permitted by law.

7. Children’s Privacy

The Service is not directed to children under 13 (or higher age as required by local law). We do not knowingly collect data from children. If we learn we have collected such data, we will delete it.

8. Your Rights & Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict or object to processing, or request portability of your personal data.

  • Account & data requests: Contact us at hello@ultimate-planner.app.
  • Device permissions: Manage calendar and photo access in your device settings.
  • Subscriptions: Manage or cancel in your Apple ID or Google Play account settings.
  • Limit ad tracking (iOS): Settings > Privacy & Security > Tracking (and related Apple privacy settings).
  • Android ad settings: Google Settings > Ads (or device privacy settings, depending on your version).

California residents may have additional rights under the CCPA/CPRA. EEA/UK users may have additional rights under GDPR. We will respond to valid requests as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Effective Date.” Material changes may be communicated via email or in-app notice. Your continued use constitutes acceptance.

10. Contact

Evopaper LLC
Email: hello@ultimate-planner.app
Address: 4455 Lancero Ct, CA, 94526, USA